About Me

I started my design career in the UK as an editorial designer. I spent over a decade launching titles, leading redesigns, winning awards and working on crafting thousands of pages.

Around five years ago a growing interest in evidence-based, human-centred processes, led me to study user experience design, and expand my focus to include digital mediums.

Since 2016 I've been working at Tribal Worldwide / DDB as a UX/UI Designer. I've worked on a wide range of projects, with clients including Volkswagen, Samsung, GO Transit, Nestlé, Tourism Nova Scotia and Natures Way.

I am a UX generalist, I'm comfortable working during any stage of the project lifecycle. From initial stakeholder interviews to delivering high-fidelity artwork, I'm passionate about every phase of the process.

I have moderated hundreds, possibly thousands of usability tests. It's a humbling experience to watch someone struggle to understand something you've created. It's made me a better designer.

Experience

Design lead on a variety of complex Volkswagen projects that required extensive user research, rapid prototyping, iterative problem solving, and end-to-end design in a lean environment

Carried out a variety of original research projects involving diary studies, contextual inquiry, user interviews, and data analytics

Championed a user-centric approach throughout the agency, encouraged cross-functional collaboration, and mentored junior designers

High-fidelity digital design for a range of clients including Samsung, Volkswagen, Tourism Nova Scotia, Royal Canin, and Monaris

Conducted UX research, and defined digital strategy for Samsung, Volkswagen, Nestlé, McDonald’s, and GO Transit

Created UX deliverables, including wireframes, personas, experience maps, user flows, sitemaps, heuristic reviews, accessibility audits, and interactive prototypes

Scripted, moderated and synthesized results of usability tests 

Presented research findings, UX strategy, and design solutions to clients

Collaborated closely with development team to ensure optimum project outcome

Designed and executed the visual identity for the annual music festival, which grew into one of Canada’s highest profile events during my creative leadership

Led creative output of the magazine’s art department.

Defined user experience and visual design of digital properties.

Member of the editorial board responsible for defining magazine content and direction

Designed weekly publication and feature supplements.

Art directed Scotland’s leading arts and entertainment magazine

Redesigned magazine which resulted in the highest circulation of its 20 year history

Designed magazine, and co-ordinated production process with editorial, advertising, and art departments

Education

Email hello@stephenchester.design